Patient Advocate
If you have questions or concerns, please contact Sherry Lakeman, Administrator, or Renee Eck, Clinical Director, at (417) 667-6015.
Business Office
The physicians at NMC are participating providers with Medicare and Medicaid and all major insurance companies. All insurance can be billed as a courtesy to our patients. If you have questions about insurance or billing statements, please call and ask for a billing representative, at (417) 667-6015
Registration
When coming for an appointment please bring all personal information and your current insurance card. Please have this information ready for our ladies at registration to make any updates needed. Your cooperation is greatly appreciated.
Human Resources
Our Human Resource Department maintains personnel files on employees and make sure all required paperwork is up to date. All applications are kept on file for one year. After a year, you will need to complete a new application. If you would like to check on job openings or update your application, call 417-667-6015 and ask for the Human Resource Department. You may also e-mail Ashley White, HR Administrator, at awhite@nevadamedicalclinic.com.
Medical Records
Medical Records is responsible for medical releases to other doctors, insurance companies, attorneys and patients. If you need your medical records, then a release form must be signed. If you need your medical records for another physician, they will be provided at no cost to you. If you want your medical records for any other reason, there will be a $21.36 processing fee plus $.50 per page.
Nursing
The nurses in the clinic are multi-talented. They perform many tasks which include: scheduling their office appointments, offering comfort to sick and injured patients, assisting the doctors with procedures, fielding phone messages and medication refills, taking vital signs and giving injections. Our nurses begin answering the phones at 9:00 AM and have Voice Mail that is answered throughout the day. We hope when you visit one of our caregivers we can make your experience as comfortable as possible. If you are having trouble getting an appointment, please call back and have switchboard page Sherry or Renee.
Lab/X-Ray
Our cardiopulmonary services: EKG, Holter Monitor, Pulse Oximetry, and Rhythm Strips. Our x-ray and cardiopulmonary services are provided by our trained lab technicians. A few of the key features of our new X-ray equipment are:
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Adjustable height for greater patient comfort
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Less patient radiation exposure due to faster exposure times
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New cassettes and screens for better image details
Our lab services provide specialized tests and services which include Hematology, Immunology, Chemistry, and Urinalysis. We also collect samples for Toxicology, drug screening, microbiology and Pap smears.
